Facebook have just announced roles for Facebook Page admins. This means that owners of Facebook Pages can control what actions different kinds of administrators are allowed to do. 

For example, a Page manager might have full control while a Moderator may only be permitted to respond to questions and comments. This allows for better management of your Facebook Page and provides more opportunities for staff and external businesses (e.g., to measure analytics) to access specific features of your Page but only those relevant to their jobs.

There are five distinct roles: ManagerContent CreatorModeratorAdvertiser, and Insights Analyst. I include a table (sourced from Facebook) that illustrates what kinds of actions these different roles can perform. 

Manager Content
Moderator Advertiser Insights
Manage Admin Roles
Edit the Page and Add Apps
Create Posts as the Page
Respond to and Delete Comments
Send Messages as the Page
Create Ads
View Insights

Clearly, the Manager role has the most permissions (which matches responsibility level) while the Insights Analyst has the least. In fact, this latter role is increasingly likely be performed by an external business monitoring Page performance. 

By assigning the appropriate role to your admins, you are guaranteeing increased security around how your Page will be used.

I recommend taking a look at this Facebook help information then review how your Facebook Page is currently being managed. If you have any queries, please feel free to get in touch
My good friends at Turboweb (they make website management simple for business) have teamed up with Know Social Media to provide a 6 week intensive workshop on social media. It is called "Launchpad" and I am really excited to be a part of this worthy project.

The Launchpad has been in planning mode for quite a while and I am delighted that it is now ready to go. The aim is to take businesses, regardless of their social media experience, and prepare them for social media readiness.

What does this mean?

In a nutshell, it means that businesses will leave with a solid social media infrastructure in place, a solid understanding of social media's strengths and weaknesses, a clear plan of where to go, and how to manage related resources - including employee participation.

It sounds comprehensive - thats because it is! Social media is a much wider proposition than simply marketing as it has an impact on many facets of a business' operation; internal (e.g., employee guidelines), technological (e.g., Facebook or Twitter?) and external (e.g., engaging with customers) are three such areas.

Social media is also way of doing things

With this mind, the Launchpad sessions are designed to be interactive, informative and fun. A lot like social media itself. There are clear outcomes for each session and participants will take tasks away to work on, think about, share, etc. in time for the following session.

Paul Southworth (Managing Director of Turboweb) convinced me to shoot a quick video to chat about the Launchpad. The aim was to quickly explore our thinking in the hope that the value inherent in the course becomes clear. Watch the results (below). 
To find out more about the Launchpad, take a look at the official website. Here you can find background details, pricing and registration information. 

I hope to see you at the first session on Tuesday May 29th at the Turboplex. It starts at 5:30, finishes around 7:00pm and will most certainly be a blast!

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